Door won’t open after a bang? Usually a spring.

Warning Signs Your Garage Door Makes a Loud Snapping Noise Before It Fails Completely

That bang is most often a torsion spring letting go. It’s common, it’s fixable, and you didn’t do anything wrong.

Gloved hands holding a broken torsion spring with a gap in the coil

The bang

What you’re seeing, and what’s safe

The door feels heavy or won’t lift. The opener hums but nothing moves. That fits a snapped spring, which carries the door’s weight so the opener doesn’t have to.

Gloved hands hold a broken garage door torsion spring showing a gap in the coil

Here’s the part we mean

Imagine the top of your door: a coiled spring on a bar, a cone at each end, a cable running down to the door. When the spring breaks, the door loses its helper. Once you see it, the noise stops feeling mysterious.

Torsion spring, cone and cable drum on a bar123
  1. 1 The coiled spring
  2. 2 The cone at each end
  3. 3 The cable drum and cable

When you’re ready

Rather not force it? We’ll come take a look.

Tell us what you heard and what the door is doing. We come to you, show you the part, and explain it plainly.

Technician shows a Phoenix homeowner the broken garage door spring at golden hour

Licensed · Insured

Real people you can check

Licensed ROC 366197, insured, and from reviews. Our customers say we show up on time and explain what needs doing.

LICENSEROC 366197
COVERAGEInsured
GOOGLE from reviews

The repairs that fix exactly this

Brass cable pulley with steel bracket beside an extension spring on a galvanized track

Request a visit

(602) 898-8558

Tell us what your door is doing, we’ll come

Call (602) 898-8558 or send a few lines about the noise and the door. We reach out, then come to you in Avondale or across the Valley. Our work comes with a satisfaction guarantee.